Better, faster, elite customer service

We have service packages for businesses of all types

Scheduled Package

  • Scheduled preventative maintenance at factory recommended intervals
  • 6-month interim PM inspections

Essential Package

Everything included in the Scheduled package plus…

  • Unscheduled maintenance and breakdown coverage
  • Insights fleet reporting package
  • Volume discounts available

Signature Package

Everything included in the Essential package plus…

  • Proactive replacement of key components.*
  • Call-out and after-hours protection package
  • Travel time and mileage protection
  • Exclusive rate for qualified TracKing customers
  • Insights professional reporting package

3 Questions to determine the value of our programs

Are your reefer repair bills too high?

When left undetected, minor problems can grow into major fixes – and costs are often compounded by overtime repair rates.

Does it take too long to get your equipment back?

Emergency repairs are often added to the end of the service queue. And because parts may not be in stock, longer waits can be in store.

Is the timing of required repairs disrupting your business too much?

Breakdowns put you in danger of missing deadlines, disappointing clients…and scrambling to find replacement transportation.