Having taken a decision to invest and grow in this area, HWE used a comprehensive approach, and they looked deeply at all levels of detail:
- Good temperature control and load protection: No sacrifice would be made in this area. Which unit performs the best?
- Core Technology of the unit: Updating of decades old technology did not impress. Which unit had the most intelligent design?
- Complementary Technology: Programmability with Optiset, and monitoring with Door Switches, Cargo Sensors & Telematics was important. Who had the best system?
- Dealer network and national support: Simply put, who had the best support?
- Professional staff and support of product during sale and after. Who did the best job?
Considering the above factors, HWE decided to go 100% with Thermo King Michigan over all others in the marketplace.